Industry: Automotive

Organisational transformation

Transformation of a central IT service unit, previously from a technically oriented delivery unit into a service oriented high-performance organisation

Characteristics in transformation process

  • Think 15% 15%
  • Design 30% 30%
  • Plan 20% 20%
  • Do 35% 35%


A complex, division-wide “heartbeat transformation program” required a content bracket across all activities and subproject for the implementation phase. We have been assigned to reach content alignment and a strong divisional identity, fostered by an effective program communication



  • Executing of a stakeholder analysis
  • Designing communication strategy and concept
  • Establishing communication processes
  • Effecting program communication

Client’s benefits

Motivational and identification push for program participants, attention and focus for the program and an increase of program momentum